Shipping Policy

Free Shipping Across Australia: Cacatua Cover is delighted to offer free shipping on all orders within Australia. We understand the importance of timely delivery, and our shipping service is designed to ensure your products reach you promptly.

Delivery Time: Orders are typically processed within 1-2 business days. Once processed, our standard shipping time to the five major capitals (Sydney, Melbourne, Brisbane, Perth, and Adelaide) is approximately 2-5 business days. However, please note that delivery times to remote regions may be longer.

Remote Region Shipping: For customers residing in remote regions, the delivery time may exceed the standard 2-5 business days. If you are unsure about the estimated delivery time to your specific location, we encourage you to contact us before placing your order. Our customer service team will be happy to provide you with more accurate information based on your address.

Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through the designated shipping carrier's website.

Contact Us for Assistance: If you have any questions or concerns about the shipping of your order, please feel free to reach out to our customer service team. We are here to assist you and can provide updates on the status of your delivery.

International Shipping: At this time, we only offer free shipping within Australia. For international orders, shipping costs and delivery times will vary. Please contact us for detailed information and assistance with international shipping.

Changes to Shipping Information: If you need to make changes to your shipping information after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may be limited once the order has been processed for shipping.

Cacatua Cover is committed to providing a seamless and efficient shipping experience for our customers. If you have any further questions or require assistance, please do not hesitate to contact us. Thank you for choosing Cacatua Cover!